• Return Policy for Threepati - Your Trusted Gadget Store
• Effective Date: January 1, 2023

At Threepati, we want our customers to be completely satisfied with their purchases. If, for any reason, you are not happy with your order, you may request a return following the guidelines outlined in this Return Policy. Please read this policy carefully before making a purchase. By placing an order on our website, you agree to comply with and be bound by this policy.

• Eligibility for Returns:
• If you receive a product that is damaged, defective, or malfunctioning, you may be eligible for a return. Please contact our customer support team at care@threepati.com within 7-14 days from the delivery date to report the issue. We may require you to provide photographs or videos of the product to verify the damage or defect.
• In the event that you receive the wrong product, please inform us within 7-14 days of the delivery date to initiate the return process. We may require you to return the incorrect product in its original condition before processing the correct replacement.
• If your ordered product is not delivered within the estimated delivery time, please inform us within 7-14 days of the expected delivery date. We will investigate the matter and, if necessary, initiate the return process.
• Return Process:
• To request a return, contact our customer support team at care@threepati.com. Please provide your order number, a brief description of the issue, and any relevant supporting documentation.
• Once we receive your return request, our team will review and verify the details provided. We may contact you for further information if necessary.
• If your return request is approved, we will issue a Return Authorization (RA) number and provide you with instructions on how to proceed with the return.
• Please ensure that the product is securely packaged to prevent damage during transit. You are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective product).
• Return Guidelines:
• The product must be returned in its original condition, with all original packaging, accessories, and documentation included.
• Returns will not be accepted if the product has been misused, mishandled, or subjected to unauthorized repair or modification.
• Clearance or sale items may be ineligible for returns unless they are damaged or defective.
• Refunds and Replacements:
• Once we receive and inspect the returned product, we will process the refund using the original payment method. Refunds may take up to [X days] to reflect in your account, depending on your payment provider.
• If the return is due to a damaged, defective, or incorrect product, we will arrange for a replacement to be sent to you at no additional cost.
• Modifications to the Return Policy:
• Threepati reserves the right to modify or update this Return Policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.

If you have any questions or need further clarification regarding our return policy, please don't hesitate to contact our customer support team at care@threepati.com.

At Threepati, we value our customers and aim to provide the best possible service. Thank you for shopping with us!